Anonymous
map-marker Ain Beida, Oum El Bouaghi

Information

Hello Fintiba group I have a question for asking it I have enrolled in a intensive German course and everything its ok just the bills they told me to pay in once and i cant do it in one part I can pay buy 3 or 4 times is there any solution from you and thanks for helping.
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Fernando Q Crl
map-marker Berlin, Land Berlin

Mein Geld wurde zurück zu meine Elter geschickt und meine Konto ist jetzt blockiert

Fintiba - Mein Geld wurde zurück zu meine Elter geschickt und meine Konto ist jetzt blockiert
My parents send money every month to the blocked account in Fintiba, so that the amount of money always remains the same. The contract says, that if no money is transferred for 3 months, the account will be blocked and I will lose my money. The problem is, that my parents transferred money to it in December, but it was everything given back. And now my account is blocked and is no longer accepting any transaction. I Need to solve it as soon as possible.
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Resolved
Afia B Mrw

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Verified Reviewer

Resolved: M10 Notification for my University enrollment

Updated by user Feb 23, 2024

Company fixed the issue and I have been provided with apology.

Original review Feb 16, 2024
Hallo there, i would to receive my M10 health insurance notification for Dak-Gesundheit . This is necessary for me to complete the online enrollment process at Kiel University, Germany. Urgently please help as my enrolment deadline is soon approaching. My Health insurance number is X96314****.
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Preferred solution: Deliver product or service ordered

User's recommendation: Thanks a lot. My query was resolved with in hours of sending it. I love the fact that quick action is taken whilst using pissed customer. Keep it up.

abdul b Kxj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My amount didn't get yet in the account

I only got 2 months amount in my account , while one month payout is still pending and i am trying to contact the help centre from past 10 days and there is no response, please see to my problem and help me solve it.
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Preferred solution: One month payout pending

Anonymous
map-marker Baku, Baku City

Blocked account

Hi, i have 2443 euro in my blocked account. But I cant find blocked confirmation document in application. Can you send this confirmation document? Maharram Maharramov DE382023****050409****
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Anonymous
map-marker Landsberg Am Lech, Bavaria

Money access

Dear Sir \Madam I hope this email finds you well.My name is Nyashadzaishe Muswere and l am a fintiba customer.l have registered for my payouts and l received an email that l have to upload my photo.l did so and the verification process is taking long.May you please assist me because l need the money as soon as possible since l have just came in Germany l have some bills to pay.l am looking for a favourable response from you
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User's recommendation: Sorry for the above message Fintiba has not done anything wrong and l would like to share my apologies to them.l contacted them and explained to me some of the information l didn't know.

Farid I Vzz

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Verified Reviewer

Cancellation of DAK health insurance

Good day, dear Fintiba team,

Hope this email finds you well,

So, l am the member of Fintiba blocked account. While coming to Germany, l already bought and registered to the health insurance from TK company.

However, today your partner DAK sent me a letter which said that l should send my picture for completing my health insurance process and getting the insurance from your company. Then l looked at Fintiba and saw that it is the partner of Fintiba and it automatically registered me to your Health Insurance service. Therefore, l want to cancel my application or membership from DAK health insurance.

Because l am already the member of TK health insurance and use its services, and l did not know that Fintiba automatically registered me to DAK health insurance. l would be so happy if you help me in this challenging situation and cancel my membership from DAK health insurance.

Thanks in advance!

Best regards,

Farid Ismayilov

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Cons:
  • Assigning dak heath insurance automatically

Preferred solution: Cancel of DAK Health Insurance

Ridouan S

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Verified Reviewer

Request Change of payout details

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Dear Sir or Madam My name is Ridouan Sabbabi. I was born in 03/04/1990. My ID number JK402****. My IBAN: DE31 2023 **** 0507 52** **. I would like to change my Monthly receiving payout account IBAN: from DE655004****039150**** to DE98 7805 **** 0223 04** **. It is an urgent matter and I cannot wait for 14 days. Looking forward to your reply. Kind Regards!
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PeiChiang W

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Verified Reviewer
| map-marker Frankfurt, Hesse

Very patient in explaining the problem and trying to solve it

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Fintiba explained to me that reopen my blocked account, the only reason for that is the visa application, not the house rent. Also, Fintiba gave me another suggestion to solve my problem, open the sparbuch.
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Preferred solution: reopen the blocked account

Anonymous
map-marker Zurich, Zurich

No response recieved

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Fintiba - No response recieved

Dear Fintiba team,

I am writing on behalf of Elmar Hajiyev regarding his issue with bank account. Elmar Hajiyev received a student visa for Germany on November 16, 2020.

For the purposes of obtaining visa, he opened blocking account at Fintiba bank in the amount of 10,332.00 Eur. Due to pandemic situation, Elmar Hajiyev could not visit Germany and now his visa is expired. Currently Elmar does not study in Germany and therefore we have contacted Fintiba bank to return the amount but have not received any response.

We have received a document from the embassy confirming that his visa has expired and he will not study in Germany. Could you assist us with this request?

You can find the letter from the German Embassy attached to this email.

Customer Number :AZ00117147

Access Code:O5DUvLq3

has context menu

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Anonymous
map-marker Bhatha, Gujarat

Block account refund

Hello Sir / Madam, Sir I have been trying to retrieve my money back from last six month and fintiba respond me well but still I am confused about their need of documents can I content them directlly?
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Anonymous
map-marker Baku, Baku City

No response recieved

Fintiba - No response recieved

Dear Fintiba team,

I am writing on behalf of Elmar Hajiyev regarding his issue with bank account. Elmar Hajiyev received a student visa for Germany on November 16, 2020.

For the purposes of obtaining visa, he opened blocking account at Fintiba bank in the amount of 10,332.00 Eur. Due to pandemic situation, Elmar Hajiyev could not visit Germany and now his visa is expired. Currently Elmar does not study in Germany and therefore we have contacted Fintiba bank to return the amount but have not received any response.

We have received a document from the embassy confirming that his visa has expired and he will not study in Germany. Could you assist us with this request?

You can find the letter from the German Embassy attached to this email.

Customer Number :AZ00117147

Access Code:O5DUvLq3

Please respond as soon as possible!

Thank you !

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Himanshu M Awb

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Verified Reviewer

Block account certificate

Hello Sir/Mam, I would like to mention that my visa interview is scheduled on 9th March and I would need a block account certificate to present at the VFS office India. I understand that it takes 2-5 business days to transfer the amount but still If possible then can you please speed up the process and issue me the certificate today?
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Jijiga, Sumale

Money Transfer

I transferred my fees please send the confirmation as of today august3 , 2022. I have an appointment with the Embassy
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Zake Milvert M

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Verified Reviewer

Am transferring money to my blocked accout

Trying to get in touch with you but you are not picking yet I want to know the swiftcode and the FEDwire number please. Get back to me soon. I want to transfer money to my blocked account. Thank you!
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Preferred solution: I want to transfer money to my blocked account but the bank wants the swiftcode and the FEDwire number

ZakeMilvert M

Fintiba blocked account

Why cant i go to my blocked account? Is it not right? I would like to know how pissed consumer operates.
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Preferred solution: Information about my account

User's recommendation: Always communicate

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